When it comes to Android operating system, app crashing is a very common issue and any device running Android OS can encounter it. Last year Samsung released its flagship device, Galaxy S7 in two variants i.e, Galaxy S7 and Galaxy S7 Edge. Both these devices were packed with high-end specs and turned out to be the best devices of the year 2016. However, these high-end specs couldn’t save Galaxy S7 and S7 Edge from the app crashing issue. Over the year, a considerable number of users have reported the app crashing or related issues. Many tried to find the root cause but since the OS works on many levels, it’s quite difficult to pin point the single culprit. In this guide, we will try to address the app crashing issue on Galaxy S7/S7 Edge and will help you find the culprit behind this common issue.
Contrary to common belief the app crashing issue on Galaxy S7/S7 Edge isn’t related to any single app. Through for some users, only the Gallery app seems to crash or for some app notification is in trouble but in fact, it could be any app. Most of the time the issues are due to the app itself, and reinstalling the app solves it. In other cases, Android OS turns out to be the culprit. Whatever the culprit is, it needs to be fixed since app crashing issue could be a headache.
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How to Fix App Crashing Issue on Galaxy S7/S7 Edge
Before you jump off to the possible solutions, it is recommended that you reinstall the app that crashes or should try the soft reset on your device. However, if you have tried these things, follow the methods in the provided order to fix app crashing issue on Galaxy S7/S7 Edge.
Do Not Disturb Feature
Do Not Disturb feature basically blocks the notifications from all the applications except those you have marked as an exception. Most of the users who have complained the notification issues with apps like gmails had this feature enabled. Therefore, it is better to take a look.
- Open Settings.
- Tap on Notifications.
- Here scroll down and look for Do Not Disturb feature.
- Tap on it and then make sure the slider is on the left.
Reset App Preference
Once you have disabled the Do Not Disturb features, that blockade is no more, however, to set the applications to their default settings you will need to reset the App preferences. To do so;
- Now from the options, tap on
After resetting the app preferences, most of the users have reported fixing the app crashing issue on Galaxy S7/S7 Edge. To check, launch the app that crashes and see if it still crashes. In case it does, follow the below-provided methods.
Boot in Safe Mode
At times third-party applications cause issues and it is possible one of them is responsible for the app crashing issue. To check whether the third-party applications are culprit we boot our devices in safe mode as only pre-installed applications work in it. To boot in Safe mode;
- Turn your Galaxy S7/S7 Edge Off.
- Press and hold the Power key.
- When the Samsung logo appears, let go of Power key but at the same time press and hold Volume Down key.
- When the phone restarts and displays Safe Mode message, release the Volume Down key.
- You are in Safe mode.
In safe mode launch the applications and see if it still crashes. In case it does, that means third-party applications are not responsible. Before you take your device to the technician, perform a factory reset.
Make sure to create a backup of your data before you perform the factory reset as it wipes everything in the internal storage.
Perform Factory Reset
- Turn Off your Galaxy S7/S7 Edge.
- Now Press and Hold Power + Volume Up + Home keys at the same time until Android appears on the screen.
- When it does, let go of the keys.
- Here, use Volume Up/Down keys to navigate to the wipe data/factory reset option.
- Use the Power key to select the option.
- You will be asked to confirm. Again use Volume Up/Down keys to navigate and Power to select Yes- delete all user data.
- Then use the Power key to select Reboot system now.
In case you have questions, let us know in the comments.