Samsung Galaxy A is the mid-range series of Korean tech giant. Every year the manufacturer adds a new device in this series. In the first month of the current year, Samsung released Galaxy A7. Considering the specs for mid-range devices, Galaxy A7 appears to have a lot of potential. Since the release, the device has done quite well, however, lately, users are reporting some issue. One of the major issues being reported is Galaxy A7 stuck on logo during boot up. The bootloop issue is quite common in Samsung’s Galaxy series and therefore, wasn’t surprising to hear about it. In this guide, we will help you fix Galaxy A7 stuck on logo issue.
In most cases, the bootloop issues are caused due to a glitch in the firmware, although we are not sure if it’s the OS that’s causing the issue. Therefore, we have listed all the possible solutions. Since we cannot pinpoint the exact culprit, look into every solution and rule them out to see which one works for you. However, if you have tried installing the custom ROMs or Mods, there is a possibility none of the mentioned solutions work. On the other hand, if you are running stock Android OS, by the end of this guide, you will be able to pinpoint the culprit.
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Fix Samsung Galaxy A7 Stuck on Logo
Before we start with the possible solutions it is recommended that you Force Reboot your Galaxy A7. It might seem a small thing but if it solves the issue, you will save your precious time.To force restart your device, press and hold Power + Volume Down keys for about 10 seconds.
Boot in Safe Mode
At times third-party applications cause issues and it is most likely possible one of them is responsible for the bootloop issue. To check whether the third-party applications are the culprit or not boot your Galaxy A7 into safe mode.
- Turn your Galaxy A7 Off.
- Press and hold the Power key.
- When the Samsung logo appears, let go of Power key but at the same time press and hold Volume Down key.
- When the phone restarts and displays Safe Mode message, release the Volume Down key.
- You are in Safe mode.
If the device boots up, it indicates that the issue was due to the third-party applications. Uninstall the apps that you think could cause such issue.
Wipe/Clear Cache Partition
At times firmware causes the issues and things as simple as clearing the cache can fix Galaxy A7 stuck in bootloop issue. Here’s how you can wipe cache partition in Galaxy A7.
- Turn Off your Galaxy A7.
- Now Press and Hold Home + Volume Up + Power buttons at the same time.
- When the Samsung logo appears, let go of the Volume Up key while at the same time press Volume Down Key.
- This will put your device in recovery mode.
- Use Volume Up and Down keys to navigate to “Wipe Cache Partition” option.
- Press the Power key to select the option and clear the cache partition.
If the wiping the caches was of no use, you can perform the factory reset before taking it to a technician.
Make sure to create a backup of your data before you perform the factory reset as it wipes everything in the internal storage.
Perform Factory Reset
- Turn Off your Galaxy A7.
- Now Press and Hold Power + Volume Up + Home keys at the same time until Android appears on the screen.
- When it does, let go of the keys.
- Here, use Volume Up/Down keys to navigate to the wipe data/factory reset option.
- Use the Power key to select the option.
- You will be asked to confirm. Again use Volume Up/Down keys to navigate and Power to select Yes- delete all user data.
- Then use the Power key to select Reboot system now.
In case you have questions, let us know in the comments.