It was Galaxy S7 Edge that saved the Samsung from a complete failure in yesteryear after what happened with Galaxy Note 7. Despite a mishap with its flagship device, what kept the faith of Samsung users was Galaxy S7 Edge and that’s why it was termed as one of the best smartphones. The high-end specs, a perfectly designed curved screen, and other features do make Galaxy S7 Edge a perfect device but they too couldn’t save it from issues and errors. Sometimes the users of Galaxy S7 Edge can’t connect to 4G/LTE and that’s a very big problem especially when everyone wants to be updated with all the recent stuff. It appears to be a very common thing but trust me it has made the lives of many users miserable. Here, we will try our best to present the possible solutions to fix the issue.
According to most of the users, this might be simple but the error Galaxy S7 Edge Can’t Connect to 4G/LTE is one dimension. There are various other problems as well that are pretty much similar. For instance, for some users, they can connect to the internet but cannot access anything. In some cases, a simple reboot restores the connection but after few minutes it disconnects. And this frequent connection seems to drain a lot of battery juice. Since there are lots of issues and we cannot pin point the exact culprit, therefore, we will try all the possible method one by one. The best thing would be to try them and see which one fixes the Galaxy S7 Edge can’t connect to 4G/LTE issue.
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Before we jump off to the methods, it would be better if you check for the updates. Sometimes we ignore the firmware updates which fix the bugs and many other problems. You can easily check if there is an update due by navigating to Settings > About Device. In case there is an update, make sure to install it and see if the issue is gone.
How to Fix Samsung Galaxy S7 Edge Can’t Connect to 4G/LTE Issue
First, turn Off your Galaxy S7 and then reboot it normally. After rebooting, disconnect the 4G/LTE and then after few seconds connect it again. Likewise, check if there a limited set to the data usage, go to Settings > Data Usage. Untick the option if there is a limit. In case the issue isn’t fixed, follow these methods;
Reset the Access Point Names
For those who are having issues with cellular data, try these instructions;
- Unlock your Galaxy S7 Edge and go to Settings > Mobile Networks.
- Here look for Access Point Names, tap on it.
- Now on the top right corner of the screen, there will be a 3-dot button. Tap on it then on Reset to default.
Boot in Safe Mode
Booting Galaxy S7 Edge in Safe mode will help us figure out whether the third-party applications are causing the problem or not. In Safe mode, only pre-installed applications work, so that will narrow down the search. To boot in Safe mode;
- Turn your Galaxy S7 Edge Off.
- Press and hold the Power key.
- When the Samsung logo appears, let go of Power key but at the same time press and hold Volume Down key.
- When the phone restarts and displays Safe Mode message, release the Volume Down key.
- You are in Safe mode.
In Safe mode, connect to 4G/LTE, if the issue is no more, there is definitely some third-party application behind the issue. In case you have recently installed any app, you better remove it.
Perform a Factory Reset
Even if booting in safe mode didn’t help, there is only thing you can do to make sure the software isn’t the one causing the issue and that is reset. Factory reset basically reverts the software settings to stock.
Before proceeding with the factory reset method, make sure to create a backup of your data as factory reset wipes everything in the internal storage.
Here are the steps to perform factory reset on Galaxy S7 Edge;
- Turn Off your Galaxy S7 Edge.
- Now Press and Hold Power + Volume Up + Home keys at the same time until Android logo appears on the screen.
- When it does, let go of the keys.
- Here, use Volume Up/Down keys to navigate to the wipe data/factory reset option.
- Use the Power key to select the option.
- You will be asked to confirm. Again use Volume Up/Down keys to navigate and Power to select Yes- delete all user data.
- Then use the Power key to select Reboot system now.
After resetting the device, see if the connection establishes. Factory reset was the last resort to check the software, if the issue is still there, that means the issue is related to hardware.