It seems Samsung is having a bad time with its flagship devices, last year it was Galaxy Note 7’s battery and now within days after its release, S8 users have reported a random restart issue. What’s more surprising is that several S8 Plus users have reported the same problem as well. Last week Samsung rolled out an update to fix red tint display issue and now due to this new issue, pressure is building on Samsung. Countless users have posted Galaxy S8 restart issue on Samsung’s official community pages as well as on XDA forums and it looks Samsung has finally decided to address this issue. Hopefully, in the coming days, Samsung will release an update like it did in red tint display issue to solve the problem.
Meanwhile, Samsung has suggested the users to boot their Galaxy S8 in safe mode and see what’s is causing the issue. It could be anything, some forums have concluded and blamed the SD card for Galaxy S8 restart issue, while other are of the view that Always-On Display screen is causing the random reboots. At the moment it would be too early to pinpoint the problem, however, if safe mode isn’t helping, we suggest you try the methods provided below.
How to Fix Samsung Galaxy S8 Restart Issue
Since Samsung has advised, before trying anything new you should reboot your Galaxy S8 into Safe Mode. All the methods are same for Galaxy S8 Plus as well, so if you are an S8 Plus user and facing random restart issue, you can also try these methods.
Fix Galaxy S8 Restart issue with Safe Mode
Safe Mode disables all the third-party applications, we often use it to determine if some application is causing any problem. Reboot your Galaxy S8 or S8 Plus in Safe mode and see if the devices restart randomly. In case it doesn’t, it the third-party application that you have installed.
- Turn your Galaxy S8 Off.
- Restart it and when the screens lighten up, Press and Hold Volume Down key.
- A message will notify that you are in safe mode, let go of the Volume button.
Clear Cache Partition to Fix Galaxy S8 Restart Issue
If your device’s issue is related to firmware, clearing the cache partition is one of those things you should do first. Here’s how you can wipe cache partition of Galaxy S8 and S8 Plus.
- Turn Off your Galaxy S8.
- Now Press and Hold Bixby + Volume Up + Power buttons at the same time.
- When the screens lighten up, let go of the buttons.
- Use Volume Up and Down keys to navigate to “Wipe Cache Partition” option.
- Press the Power key to select the option and clear the cache partition.
In case the issue is still there, it’s better you wait for Samsung to come up with something. Do share, if you have solved the Galaxy S8 Restart issue with any method other than the mentioned above.